Terms and Conditions


Welcome to the https://livresq.com website website. Please read carefully the terms and conditions of use of this website presented below. Your access to / visit this website is subject to the terms and conditions of use implies your explicit acceptance of them and represents the entire agreement (contract) between the parties.

Ascendia S.A., as author/owner/administrator of the website https://livresq.com website, reserves the right to change and update at any time the content of this website, as well as the Privacy Policy and the Terms and conditions of use by sending information messages to the available email addresses for this purpose. If you do not agree with the changes made, you may request the termination of the commercial contract and the deletion of personal data from our databases.

This agreement governs the purchase and use of our services. If you register for free access to our services, this agreement will also govern that free access.

By accepting this agreement, either by clicking a box indicating your acceptance of yourself, whether by completing a form that is referred to in this agreement, you agree to the terms of this agreement. In the event that you have entered into this agreement on behalf of a company or other legal entity, you certify that you have the authority to bind such entity and its affiliates to these terms and conditions, in which case the terms „you” or „your” shall refer to such entity and its affiliates. If you do not have such authority or if you do not agree to these terms and conditions, you must not accept this Agreement and you cannot use LIVRESQ services.

You may not access LIVRESQ Services if you are our direct competitor, except with our prior written consent. In addition, it is not possible to access the LIVRESQ Services for the purpose of monitoring their availability, performance or functionality, or for other purposes of comparative or competitive evaluation.

This Agreement was last updated on August 02, 2019. It enters into force between you and us from the date of acceptance of this Agreement.


LIVRESQ Suite – is a registered trademark of S.C. Ascendia S.A., a legal person of Romanian nationality, having its registered office in Bucharest, str. Eufrosin Potecă no. 40, sector 2, having order number in the Trade Register J40 / 6604 / 30.03.2007 and unique fiscal registration code RO21482859.

Seller – S.C. Ascendia S.A., legal person of Romanian nationality, having its registered office in Bucharest, str. Eufrosin Potecă no. 40, sector 2, having order number in the Trade Register J40 / 6604 / 30.03.2007 and unique fiscal registration code RO21482859

Buyer – any natural or legal person who makes an Account on the Site and makes an Order.

User – any natural person registered on the Site, who, by completing the process of creating the Account, has given his agreement regarding the specific clauses of the site in the Terms and Conditions section.

Account – the section of the Site consisting of an e-mail address and a password that allows the User to submit an Order and which contains information about the User / Buyer. The user is responsible and will ensure that all information entered when creating the Account is accurate, complete and up-to-date.

Website – the online application hosted at the web address https://editor.livresq.com/ and its sub-domains.

Services – all the functions and applications available on the LIVRESQ platform for creating, publishing, editing, consulting and managing online digital interactive documents.

Content – digital assets (images, videos, texts, etc.) added by you or the content created by you within the services purchased or collected and processed by or for you using the services purchased.


If you sign up on our website for a free trial, you will have one or more of the services free of charge until the earlier of (a) at the end of the free trial period for which you have registered to use the Service, applicable law, or (b) the date of the commencement of any Service purchased by you for such services.

Any content that you post on your site, as well as any customizations made to the services by or for you, during your free trial may be lost permanently, unless you purchase a subscription to the same services as those covered by the trial, purchase, services, upgraded, or export, for such content before the end of the trial period.

During free use, the services are provided „as they are” without any warranty.


2.1. The seller has the right to change the content of the site and the page of „terms and conditions” without prior notice.

2.2. The Seller has the right to suspend an account if the provisions of this document are violated by its use.

2.3. The Seller will make available the services and content ordered by you in accordance with this Agreement and the applicable order forms. The Seller does not guarantee that the Website will operate without interruption or that the servers that provide access to it will work and / or the third-party sites to which the hypertext links refer do not contain viruses.

2.4. The seller provides standard support for services purchased without additional charge and/or extended support if purchased.

2.5. The seller will make reasonable commercial efforts to provide support services during normal working hours (from 10-18 hours Monday to Friday, except on public holidays). The Seller cannot undertake to provide support in unforeseen situations which it cannot control such as, for example, natural disasters, legislative changes, civil disturbances, acts of terrorism, strikes, problems with the Internet service provider or computer attacks.

2.6. The Seller will implement administrative, physical and technical measures to protect the security, confidentiality and integrity of your content, as described in the documentation. These protective measures will include, but will not be limited to, measures to prevent access, use, modification or disclosure of content by our staff, except (a) the provision of services purchased and to prevent or counter technical or service problems, (b) by law, or (c) as a result of your express written permission.

2.7. The Seller has the right to use and include in the services provided any suggestion, request, recommendation, correction or other feedback provided by the users regarding the operation of the services.


Except to the extent expressly permitted by applicable law, Customers/users may not decompile, disassemble, reverse engineer or otherwise attempt to derive the source code for LIVRESQ or any of its components. 

Except to the extent expressly permitted by applicable law, Customer/users may not use LIVRESQ to derive (or attempt to derive) the underlying components of models, algorithms and systems of the Services, or to create, train, or improve (directly or indirectly) any other service or any product or service that is competitive with LIVRESQ or ASCENDIA S.A.

Customers/user shall not remove (or attempt to remove) any copyright, trademark or other intellectual property rights notice contained in or on any LIVRESQ assets or materials expressly created with it. Customers/users shall not remove (or attempt to remove) any digital watermark that may appear in any material as per their subscription. Additionally, Customers/users shall neither defeat nor circumvent (or attempt to defeat or circumvent) any digital rights management technology used by Ascendia.

Customers/users shall not contact Seller employees to modify LIVRESQ, it’s components or exports.  

The user is responsible for matching the type of license purchased to his/her needs and profile. Thus, by way of example, an academic or freelance license will not be legally usable by a company – no other similar deviations are allowed. In the event of identifying such situations of incompatibility between the type of license purchased and the mode of use, the seller may, at its discretion, cancel the account in question, with or without notifying the beneficiary, as well as take any action deemed necessary by the latter to remedy the damage created by ASCENDIA S.A.

A user account is required to access LIVRESQ and may be accessed and used only by those authorized individuals who have registered on LIVRESQ. Each user will choose a unique, non-transferable password. User accounts may not be “shared” or used by more than one individual. In the event of a breach of this restriction, ASCENDIA S.A. (Seller) may terminate this Agreement or require Customer/user to pay any Subscription fees due in arrears, at Ascendia S.A. discretion.

3.1. The services are subject to the limits of use, according to the rights granted by the type of account realized and to the services purchased.

3.2. The user has the obligation not to provide false information when creating the account. A user’s login / password cannot be transferred or shared with another person.

3.3. If you exceed the usage limit set by the contract, we will work with you to try to optimize your use so that you are within the contracted limits. Î In case you cannot or do not want to comply with an existing contractual usage limit, you will be able to purchase additional services to cover your requirements, to the extent required by the equipment and technical features of our site.

3.4. The user is responsible for compliance with this agreement, for the accuracy, quality and legality of the content and the means by which he acquired the content.

3.5. The user will undertake reasonable commercial efforts to prevent unauthorized access or use of services and content, and notify us immediately of any such problems.

3.6. The user is fully responsible for using the services and making content only in accordance with applicable laws and regulations. The user is fully responsible for respecting the copyright of the materials published on the site.

3.7. The user is completely forbidden to:

  • sell, resell, license, distribute or lease any service or products that include any LIVRESQ service
  • use a LIVRESQ service to store or transmit material that violates the rights of a third party, defamatory, illegal or criminal, to store or transmit materials that violate the privacy rights of third parties
  • use a service to store or transmit malicious code
  • interferes or disrupts the integrity or performance of a service or data contained therein belonging to a third party
  • attempt to gain unauthorized access to any service or content or to their respective systems or networks
  • copy a service or any function, feature or user interface of the service
  • copy content, except as permitted in this document or in the order form or a written agreement of the copyright holder
  • access any service or content to build a competitive product or service.
Ascendia S.A.(Seller) reserves the right to cancel the account of a Customer/user immediately, and without warning, if the Customer infringes the above terms. If, at Ascendia S.A. (Seller) sole discretion, we determine the Customer/user has abused their access rights to LIVRESQ or its components, termination without warning will take effect immediately. Ascendia shall wherever possible seek to contact you in advance to notify of such actions and wherever possible, allow the Customer/user a reasonable opportunity to remedy.



4.1 Cancellation Period: Consumers have the right to cancel their software subscription within 14 days from the date of purchase or activation, without having to provide a reason for cancellation.

4.2 Notice of Cancellation: To exercise the right of cancellation, the consumer must inform Ascendia of his decision to cancel the subscription by a clear statement (for example, a letter sent by post, fax or e-mail).

4.3 Effects of Cancellation: In the case of a valid cancellation, all payments received from the consumer, including delivery costs (except for additional costs determined by choosing a delivery type other than the standard one offered by us), will be refunded. Reimbursement will be made without undue delay and, in any case, no later than 14 days after being informed of the decision to cancel the contract.

4.4 Services Beginning in the Cancellation Period: If the service started during the withdrawal period at the express request of the consumer, he will pay a pro-rata for the services used up to the time of cancellation.

4.5 Methods of Refund: Refunds will be made using the same payment method used by the consumer for the original transaction, the consumer will not incur any fees as a result of such refund.

4.6 Exceptions to Cancellation: The right of withdrawal does not apply in the case of providing digital content that is not delivered on a physical medium if the performance has begun with the express prior consent of the consumer and his acknowledgment that he loses his right of withdrawal.

4.7 Changes to the Cancellation Policy: Ascendia reserves the right to change this cancellation policy. Any changes will be communicated clearly and on time.


5.1 Notice of Cancellation: Learners wishing to cancel participation in a course must notify the organization by email or in writing. Cancellations must be communicated at least 7 days before the course start date.

5.2 Refund of the Course Fee: Cancellations made more than 7 days before the start of the course will be fully refunded. For cancellations made between 7 and 3 days before the course date, a 50% cancellation fee will be charged or it will be rescheduled to another session. No refunds are given for cancellations made less than 3 days before the start of the course.

5.3 Enrollment Transfer: Learners may request to transfer their enrollment to another available course, provided they notify the organization at least 7 days before the original course date. There may be additional charges if the course you are transferring to has a higher fee.

5.4 Cancellation of the Course by the Organizer: If the organizer has to cancel a course due to force majeure or other unforeseen circumstances, enrolled students will be notified immediately and given the option to transfer enrollment to another course or receive a full refund.

5.5 No-Show Policy: Learners who do not attend the course and do not notify the organization in advance following the above terms will not receive any refund.

5.6 Changes to the Cancellation Policy: Ascendia reserves the right to change this cancellation policy. Any changes will be communicated to registered learners.


What is a cookie file?

A cookie file is a small text file that is stored and/or read by your web browser on the hard drive of your final device (for example computer, laptop or smartphone) depending on the websites that you visit. Cookies also make your interaction with websites safer and faster, as they can remember your preferences (eg, authentication, language) by sending back the information they contain back to the site. original web site (first-party cookie) or to another website to which they belong (third-party cookie), when you visit the respective website again using the same end device.

The cookie is installed by a request issued by a web-server of a browser (eg Internet Explorer, Google Chrome, Mozilla Firefox) and is completely „passive” (does not contain software, viruses or spyware and cannot access the information from the user’s hard drive). A cookie consists of 2 parts: the name and content or value of the cookie. Furthermore, the cookie’s lifetime is determined; technically, only the web server that sent the cookie can access it again when a user returns to the website associated with the respective web server. Cookies themselves do not require personal information in order to be used and, in most cases, do not personally identify Internet users.

What Cookies LIVRESQ uses?

On the Livresq website, Ascensia’s own cookies are not used, but they are third-party cookies. They are used for the purpose of analyzing the traffic and performance of the website monitored and accessed by the visitor and do not generate any personal data to Ascendia.

If you go to a web page that has embedded content from other sites like Facebook or YouTube, for example, you will receive cookies from these websites. We do not control these cookies, so we recommend that you check third-party websites for more information.

How can I stop cookies?

If you wish to disable any cookie, you can still browse this website; however, some features may be disabled. Most browsers automatically enable cookies. You can decide whether and under what conditions cookies will access your computer by changing your browser options. These settings are usually found in the „Options” or „Preferences” menu of your browser. Please note that if you do not make any changes, this will mean that you accept the initial configuration of the browser and the activity of cookies. If you do not agree with them, please change your browser settings and limit or disable cookies.


The use of cookies and the obligations of the providers are regulated both in the national legislation (Law no. 129/2018 for amending and completing Law no. 102/2005 regarding the establishment, organization and functioning of the National Supervisory Authority for the Processing of Personal Data, as well as for repeal of Law No. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data), as well as in the European one (Directive 2002/58 / EC on confidentiality and electronic communications), as amended and supplemented by Directive 2009/136 / EC). For more information, please consult the following document and source of public information: General Regulation on Data Protection no. 679/2016 („GDPR”)


Thank you for your trust in our cookie policy and for spending some of your time reading our notification regarding the use of cookies on our websites. If you need more information, and they are not found above, you can contact us at the email address: contact@livresq.com


We pay close attention to protecting your privacy and we take the most appropriate measures to ensure the security of your personal data. For more details, please follow the Privacy Policy regarding the processing of personal data found on the livresq.com website.

8. Major force

8.1. Neither party will be liable for non-performance of its contractual obligations, if such failure to timely and/or properly, fully or partially is due to a force majeure event. The major force is the unpredictable event, which is beyond the control of the parties and which cannot be avoided.

8.2. If, within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party shall have the right to notify the other party of the full termination of the contract without any of them being able to claim the other damages.


This contract is subject to Romanian law. Any disputes arising between Ascendia S.A. and Customers / Buyers will be resolved amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts in Bucharest.


If you have any questions regarding the general terms and conditions of use of the site, you can send them by email to contact@livresq.com.