WHAT IS PERSONAL DATA?

Personal data is any information relating to an identified or identifiable natural person. Different pieces of information which, taken together, can lead to the identification of a specific person also constitute personal data. Personal data that has been anonymized, encrypted or pseudo-anonymized but can be used to re-identify a person remains personal data and is covered by the GDPR. Personal data that has been anonymized in such a way that the natural person is not or is no longer identifiable is no longer considered personal data. For data to be truly anonymized, the anonymization must be irreversible.

The GDPR protects personal data regardless of the technology used to process that data - it is "technology neutral" and applies to both automated and manual processing, provided that the data is organized according to predefined criteria (e.g. alphabetically). It also does not matter how the data are stored - in an ICT system, by video surveillance or on paper; in all these cases, personal data are subject to the protection requirements set out in the GDPR.

WHAT PERSONAL DATA DO WE COLLECT FROM YOU?

The information and personal data we collect about you when you visit our websites or interact with us is:

Personal details provided by you. These are:

• your e-mail address when creating your user account;
• your name, email address, telephone number, collected when registering online or by email for requests and complaints you make, sending messages or feedback, participating in surveys, to the extent that you volunteer them;
• your e-mail address when you subscribe to our newsletter;
• your name and billing address when making purchases on the platform;
• your name, email address, phone number when you participate in our offers and promotions.

WHAT PERSONAL DATA THIRD PARTIES COLLECT FROM YOU. WHEN USING LIVRESQ?

Payment information - Your payment account details, credit and debit card numbers, expiry date, email, card name are collected directly by the company that provides the online transfer of the amounts approved by you. These data are not passed on to Ascendia and are subject to the data protection rules specific to that operator.

Information collected automatically - Information about your computer, IP address and browser, user information is collected by Google Analytics and is managed by Google Analytics according to its own GDPR policies. Ascendia has no access to the personal data thus collected, the only accessible information is statistical. Ascendia's own cookies are not used on the LIVRESQ website.

WHY WE COLLECT YOUR DATA PERSONAL DATA?

We collect and use your personal data for the purposes below and within the limits of the law:

• To access our products (login);
• For the transmission of newsletters, questionnaires, information related to events organized by Ascendia, to the extent that you have given your consent;
• To respond to your requests, comments or complaints;
• In order to prepare invoices for purchases made, in accordance with the legislation in force.

HOW LONG WE KEEP YOUR DATA PERSONAL DATA?

We will retain your personal data only for as long as necessary to fulfill the purpose for which it was provided by you or collected by us (for example, for the period of time necessary to respond to your questions or to resolve problems).

Login data will be deleted upon account deletion. Data related to receiving correspondence from Ascendia will be deleted at any time at your request. Data related to financial transactions will be kept for the duration required by legal regulations.

YOUR CONSENT

Your consent to the use of your personal data is given when creating your user account by checking the appropriate GDPR box on the account creation page. Consent is not implied and is conditional on account creation. You may withdraw your consent by requesting account deletion at any time.

SECURITY OF PERSONAL DATA

Personal data is secured against threats and we ensure that it is protected by appropriate IT infrastructure and security measures. Furthermore, we have implemented internal measures that enable us to discover, notify and document security breaches as quickly as possible.

If we discover any personal data breach that poses a risk to your rights and freedoms, we will inform the National Supervisory Authority for Personal Data Processing. You will be informed about the breach of your personal data if this leads to a high risk for your rights and freedoms.

CONTACT

Thank you for trusting us with your personal data and for taking the time to read our personal data processing notice. In case you need more information, and they are not listed above, you can contact us by e-mail: contact@livresq.com.